Two-Factor Authentication (2FA) Support

Modified on Mon, 10 Mar at 5:20 PM

Two-Factor Authentication (2FA) is now available to enhance your account security. Activate it today by following these steps:



Step 1: Send an email request to support@docpulse.com to enable Two-Factor Authentication (2FA) for your account. Once enabled, proceed with the following steps.

Step 2: Click on the top-right menu where your name is displayed, and select the “2FA: Verify Contact” option.

Step 3: Verify your account using the valid email ID or contact number.

Step 4: From your next login onwards, you will be required to enter the OTP sent to your registered email ID or contact number after entering your login ID and password.

Step 5: Once the OTP is validated, you will be able to log in successfully.



Important Note:

  • Two-Factor Authentication (2FA) verification will remain valid for a day.  you will be prompted to verify your identity using OTP once again the following day.
  • If you login from a different device or system, you will be prompted to verify your identity using OTP once again.

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